QuickBooks Error Code 102 generally occurs when there's a problem with your bank's website, such as undergoing maintenance or experiencing server issues. Here are steps to resolve this error:
Check Your Bank's Website:
- Log in to your bank's website directly to verify if there's any maintenance or server issue.
- Ensure there are no notifications or alerts that need your attention.
Update QuickBooks:
- Ensure your QuickBooks software is updated to the latest version.
- In QuickBooks Online, go to the "Banking" menu and select "Update" to refresh your bank connection.
Verify Account Information:
- Go to the "Banking" menu and select "Bank Feeds" or "Banking."
- Ensure your bank account details and login credentials are correct.
Clear Browser Cache:
- If using QuickBooks Online, clear your browser's cache and cookies.
- Close and reopen your browser, then log back into QuickBooks Online.
Reconnect Bank Account:
- Go to the "Banking" menu and select "Bank Feeds" or "Banking."
- Select the affected bank account, choose "Edit account info," and disconnect the bank account.
- Reconnect the bank account by following the prompts to reauthorize your bank connection.
Wait and Retry:
- Sometimes, the error is temporary. Wait for a few hours and then try updating the bank connection again.
Use QuickBooks Tool Hub:
- Download and install the QuickBooks Tool Hub.
- Open the Tool Hub and select "Program Problems," then choose "Quick Fix my Program."
If these steps do not resolve the issue, you can contact QuickBooks support for further assistance by dialing +1-800-845-9666.
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