1-833-784-4646 | How to Fix Canon Printer Offline Issue?
To fix the “Canon Printer Offline” issue, you can follow these steps:
Step 1: Check Physical Connections
1. USB Connection: Ensure that the USB cable connecting your Canon printer to your computer is securely plugged in at both ends.
2. Network Connection:
For network printers, ensure that the printer is connected to the same Wi-Fi network as your computer.
Verify if there are any issues with the Wi-Fi connection, such as low signal strength or network settings.
Step 2: Restart Devices
1. Restart Printer: Turn off your Canon printer, wait for about 10-15 seconds, and then turn it back on.
2. Restart Computer: Sometimes, restarting your computer can help resolve communication issues with the printer.
Step 3: Set Printer Online (Windows)
1. Check Printer Status:
Go to Control Panel > Devices and Printers (or Printer & Scanners in newer versions of Windows).
Look for your Canon printer icon. If it shows as offline, right-click on it and select “See what’s printing”.
2. Set Printer Online:
In the queue window, click on “Printer” in the top menu bar.
Ensure that the option “Use Printer Offline” is unchecked. If it’s checked, click on it to disable offline mode.
Step 4: Update Printer Driver
Update Driver:
Visit the Canon official website.
Enter your printer model and download the latest driver software for your printer.
Install the downloaded driver software following the on-screen instructions.
Step 5: Check Printer Settings (Network Printers)
Printer Web Interface:
Type your printer’s IP address into a web browser to access its settings.
Verify the network settings and ensure they match your network configuration.
Make sure the printer is connected to the correct Wi-Fi network.
Step 6: Restart Print Spooler (Windows)
Restart Print Spooler:
Press Windows + R, type services.msc, and press Enter.
In the Services window, scroll down to find “Print Spooler”.
Right-click on it and select “Restart”. This will refresh the print spooler service.
Step 7: Reinstall the Printer
Reinstall Printer:
Go to Control Panel > Devices and Printers.
Right-click on your Canon printer and select “Remove device”.
Disconnect the printer from your computer.
Restart your computer.
Reconnect the printer and reinstall it using the latest driver software downloaded from Canon’s website.
Step 8: Contact Canon Support
Canon Support: If the issue persists after trying the above steps, visit Canon’s official support website for further assistance. They may provide additional troubleshooting steps or recommend service options.
By following these steps, you should be able to resolve the “Canon Printer Offline” issue and get your printer back online for printing.
Comments