Missing a flight can be a stressful experience, but EasyJet has a policy in place to help you deal with this situation. Here’s a simple guide to EasyJet missed flight policy, so you know exactly what to do if you ever find yourself in this predicament.
What happens if you miss your EasyJet flight?
If you miss your EasyJet flight, don’t panic. EasyJet offers a “Rescue Fee” option. This means that if you arrive at the airport within two hours of your scheduled departure, you can transfer to the next available flight for a fee. Fees are generally lower than purchasing a new ticket and depend on seat availability.
Steps to take if you miss your flight
- Meet at the EasyJet office: Go directly to the EasyJet customer service office at the airport. Inform them that you missed your flight and would like to use the Rescue Fee option.
- Pay salvage costs: Salvage costs are usually around £100. This fee allows you to board the next available flight to your destination.
- Check Seat Availability: Remember that this option is only available if there are seats on the next flight. The earlier you get to the office, the better your chances.
Tips to avoid missing your flight
- Arrive early: Plan to arrive at the airport at least two hours before your flight for domestic flights and three hours for international flights.
- Check traffic and transit times: Always check traffic conditions or public transportation schedules to avoid delays.
- Set reminders: Use your phone to set reminders about your flight time and boarding time.
Changing your missed flight reservation
Rebooking is quite simple. If you are at the airport, go to the customer service desk. Here’s a simple step-by-step guide:
- Go to customer service and tell them you missed your flight.
- Provide your flight details to EasyJet staff.
- They will offer you options: rebook on another flight or get a refund (voucher or cash).
- If you choose to rebook, you may have to pay additional fees.
- Once your payment is complete, you will receive a confirmation email with all the details of your new flight.
Additional costs
Keep in mind that if your replacement flight departs from another airport, you will need to cover the costs of getting there yourself. So plan accordingly!
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