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QuickBooks Error 1920 occurs when the QuickBooks Database Manager service (QBCFMonitorService) cannot be started. This error often happens during the installation or update process of QuickBooks. It can be caused by insufficient permissions or issues with the Windows user account.

Steps to Resolve QuickBooks Error 1920

1. Ensure Administrative Privileges

• Make sure you are logged in as a user with administrative privileges.

2. Stop the QBCFMonitorService

• Press Windows + R to open the Run dialog.
• Type services.msc and press Enter.
• In the Services window, locate QuickBooksDBXX service (where XX represents the version of QuickBooks).
• Right-click on it and select Stop.

3. Change the QuickBooks Folder Permissions

• Navigate to the QuickBooks installation directory, typically C:\Program Files (x86)\Intuit\QuickBooks or C:\Program Files\Intuit\QuickBooks.
• Right-click on the QuickBooks folder and select Properties.
• Go to the Security tab.
• Click on Edit, then select Add.
• Enter Everyone in the field and click Check Names, then OK.
• Select Everyone and check Full control under Permissions for Everyone.
• Click Apply, then OK.

4. Rename the QuickBooks Desktop Installation Folders

• Renaming the installation folders can help resolve the issue:
  • Navigate to C:\ProgramData\Intuit\QuickBooks (year).
  • Rename the folder to QuickBooks (year) .old.

5. Reinstall QuickBooks Desktop

• Uninstall QuickBooks:
  • Go to Control Panel > Programs and Features (or Add or Remove Programs).
  • Find QuickBooks in the list and select Uninstall/Change.
  • Follow the prompts to uninstall QuickBooks.
• Reinstall QuickBooks:
  • Download the latest version of QuickBooks from the Intuit website or use the installation CD.
  • Follow the prompts to reinstall QuickBooks.

6. Start the QBCFMonitorService

• After reinstalling QuickBooks, press Windows + R to open the Run dialog.
• Type services.msc and press Enter.
• In the Services window, locate QuickBooksDBXX service.
• Right-click on it and select Start.

7. Temporarily Disable Your Antivirus Software

• Sometimes, antivirus software can interfere with the QuickBooks installation process:
  • Temporarily disable your antivirus software and then try reinstalling or updating QuickBooks.
  • Refer to your antivirus software documentation for instructions on how to disable it.

8. Restart Your Computer

• Sometimes, a simple restart can resolve issues with services and permissions.

9. Run QuickBooks Install Diagnostic Tool

• Download and run the QuickBooks Install Diagnostic Tool from the Intuit website.
• This tool can help diagnose and fix issues related to the QuickBooks installation.

10. Contact QuickBooks Support

• If none of the above steps resolve the issue, you may need to contact QuickBooks support for further assistance.
• You can reach QuickBooks support at +1-800-845-9666 for expert help.

Following these steps should help you resolve QuickBooks Error 1920. If you encounter any issues or need further guidance, feel free to ask!