QuickBooks Error Code 12029 typically occurs when QuickBooks Desktop fails to access the server due to a network timeout, internet connection issues, or firewall/antivirus settings blocking QuickBooks from accessing the server. Here’s how to troubleshoot and resolve QuickBooks Error Code 12029:
Steps to Resolve QuickBooks Error Code 12029
1. Check Your Internet Connection
- Ensure that your internet connection is stable and working properly.
- Try accessing other websites or online services to verify connectivity.
2. Update QuickBooks to the Latest Release
- Open QuickBooks.
- Go to the "Help" menu and select "Update QuickBooks Desktop".
- Click "Update Now" and then "Get Updates".
- Restart QuickBooks once the updates are downloaded.
3. Configure Internet Explorer Settings
- QuickBooks Desktop uses Internet Explorer settings to connect to the internet. Ensure that Internet Explorer is set up correctly:
- Open Internet Explorer.
- Go to the "Tools" menu (gear icon) and select "Internet options".
- Go to the "Advanced" tab.
- Scroll down to the "Security" section and ensure that "Use TLS 1.2" is checked.
- Uncheck "Use SSL 2.0" and "Use SSL 3.0" if they are checked.
- Click "Apply" and then "OK".
- Close and reopen Internet Explorer.
4. Check Firewall and Antivirus Settings
- Your firewall or antivirus software may be blocking QuickBooks from accessing the server. Add exceptions for QuickBooks in your firewall and antivirus settings.
- Allow QuickBooks executable files (e.g., QBW32.exe, QBUpdate.exe) through your firewall and antivirus software.
- Refer to your firewall or antivirus documentation for instructions on how to add exceptions.
5. Reset Internet Settings
- Sometimes resetting your internet settings can resolve connectivity issues:
- Open Internet Explorer.
- Go to the "Tools" menu (gear icon) and select "Internet options".
- Go to the "Advanced" tab.
- Click on "Reset" under "Reset Internet Explorer settings".
- Follow the prompts to reset your settings.
- Restart your computer and try accessing QuickBooks again.
6. Run QuickBooks Install Diagnostic Tool
- Download and run the QuickBooks Install Diagnostic Tool from the Intuit website.
- This tool can automatically diagnose and fix many issues related to QuickBooks installation and connectivity.
7. Disable Background Applications
- Sometimes other applications running in the background can interfere with QuickBooks connectivity. Temporarily disable unnecessary background applications and try accessing QuickBooks again.
8. Contact QuickBooks Support
- If none of the above steps resolve the issue, you may need to contact QuickBooks support for further assistance.
- You can reach QuickBooks support at +1-800-845-9666 for expert help.
Following these steps should help you resolve QuickBooks Error Code 12029. If you encounter any issues or need further guidance, feel free to ask!
Comments