QuickBooks Error Code 6010 typically occurs when QuickBooks cannot access the company file because of a network issue or a problem with the installation. Here are steps to resolve this error:
Update QuickBooks: Ensure your QuickBooks software is updated to the latest version.
Restart Your Computer: Sometimes, a simple restart can resolve issues with QuickBooks.
Run QuickBooks Database Server Manager:
- Open the QuickBooks Database Server Manager on the server computer.
- Click on "Start Scan" to scan your company files.
- Once the scan is complete, open QuickBooks and your company file again.
Check for Antivirus and Firewall Settings:
- Ensure that your antivirus or firewall is not blocking QuickBooks.
- Add QuickBooks as an exception in your antivirus or firewall settings.
Rename .ND and .TLG Files:
- Locate the folder containing your company file.
- Find the files with the same name as your company file but with extensions .ND and .TLG.
- Right-click each file and select Rename. Add the word "OLD" to each file name (e.g., companyfile.qbw.nd becomes companyfile.qbw.nd.old).
Reinstall QuickBooks: If the issue persists, consider performing a clean install of QuickBooks using the QuickBooks Clean Install Tool.
If these steps do not resolve the issue, contact QuickBooks support for further assistance by dialing +1-800-845-9666.
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