QuickBooks Error Code 9999 typically occurs during banking transactions and is often due to a connection issue between QuickBooks and your bank. Here are steps to resolve this error:
Update QuickBooks:
- Ensure your QuickBooks software is updated to the latest version.
Refresh Bank Connection:
- Go to the "Banking" menu and select "Bank Feeds" or "Banking."
- Click on the affected bank account and select "Update."
Clear Browser Cache:
- If you are using QuickBooks Online, clear your browser's cache and cookies.
- Close the browser and reopen it to log in to QuickBooks Online again.
Re-connect Bank Account:
- Go to the "Banking" menu and select "Bank Feeds" or "Banking."
- Select the affected bank account and choose "Edit account info."
- Disconnect the bank account and then reconnect it by following the prompts to reauthorize your bank connection.
Verify Bank Credentials:
- Ensure that your login credentials for your bank are correct.
- Log in to your bank’s website to verify your credentials and check for any alerts or notifications.
Check Bank’s Server Status:
- Sometimes the issue may be on your bank’s end. Check their website or contact their support to ensure their servers are functioning correctly.
Use an Alternative Browser:
- If you are using QuickBooks Online, try accessing your account with a different web browser to see if the issue persists.
If these steps do not resolve the issue, you can contact QuickBooks support for further assistance by dialing +1-800-845-9666.
Comments