QuickBooks Payroll Error PS060 usually occurs when there is an issue with your payroll subscription billing. This error can prevent you from updating or using payroll features. Here are steps to resolve this error:
Verify Your Subscription:
- Log in to your Intuit account to verify the status of your payroll subscription.
- Ensure that your subscription is active and that there are no billing issues.
Update QuickBooks:
- Ensure your QuickBooks software is updated to the latest version.
- In QuickBooks Desktop, go to "Help" > "Update QuickBooks" and follow the prompts to install any available updates.
Check Payment Information:
- Verify that the payment information for your payroll subscription is correct and up to date.
- Log in to your Intuit account and update your payment details if necessary.
Reset QuickBooks Payroll Updates:
- Go to "Employees" > "Get Payroll Updates."
- Select the "Download Entire Update" option and click "Update."
Revalidate Your Payroll Service Key:
- Go to "Employees" > "My Payroll Service" > "Manage Service Key."
- Note your existing service key and remove it.
- Re-enter the service key and follow the prompts to validate it.
Check Internet Connection:
- Ensure you have a stable internet connection, as this is required for payroll updates and validation.
Clear Cache and Temporary Files:
- Clearing cache and temporary files can help resolve many errors.
- Use a system cleaner or manually delete temporary files from your system.
Contact QuickBooks Support:
- If the above steps do not resolve the issue, contact QuickBooks support for further assistance. Dial +1-800-845-9666 for help with resolving Payroll Error PS060.
By following these steps, you can often resolve QuickBooks Payroll Error PS060 and ensure that your payroll subscription is active and functional.
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