How do I Contact QuickBooks payroll Support by Phone?

How to Contact QuickBooks Payroll Support by Phone

Managing payroll can be a challenging task, and QuickBooks Payroll is designed to simplify this process. However, there may be times when you need assistance from QuickBooks Payroll support. Knowing how to contact QuickBooks Payroll support by phone can help you resolve issues quickly and efficiently. This guide will walk you through the steps to get the help you need. How do I Contact QuickBooks payroll Support by Phone?

1. Gather Your Information

Before contacting QuickBooks Payroll support, make sure you have the following information ready:

Your QuickBooks license number
The version of QuickBooks you are using (Online or Desktop)
A detailed description of your issue
Any error messages you have encountered

Having this information on hand will expedite the support process.

2. Visit the QuickBooks Support Website

To find the phone number for QuickBooks Payroll support, you should first visit the QuickBooks support website. Here’s how:

Open your web browser and go to QuickBooks Support.
In the search bar, type “Payroll Support” and press Enter.
Look for articles related to your issue, as they might offer immediate solutions.

3. Navigate to the Contact Us Section

If you need to speak with a representative, follow these steps:

Scroll down to the bottom of the support page.
Click on the "Contact Us" button.
Select "QuickBooks Payroll" from the list of products.
Choose the nature of your issue from the dropdown menu.

4. Request a Call

QuickBooks offers a feature to request a call from their support team. Here’s how:

After selecting your issue, click on "Continue".
You will be presented with options to chat or request a callback.
Choose the “Call Me Back” option.
Enter your contact details and preferred time for a callback.

5. Direct Phone Support

If you prefer to call QuickBooks Payroll support directly, use the following steps to get the correct phone number:

Visit the QuickBooks Contact Us page.
Click on "Call Us".
You will be provided with a phone number specific to QuickBooks Payroll support.

6. QuickBooks Payroll Support Hours

QuickBooks Payroll support is available during specific hours. Make sure to call during these times for a prompt response:

Monday to Friday: 6 AM - 6 PM PST
Saturday: 6 AM - 3 PM PST

7. Utilize ProAdvisor Services

For more complex payroll issues, consider reaching out to a QuickBooks ProAdvisor. These certified professionals offer advanced support and can help with intricate payroll tasks. To find a ProAdvisor:

Go to the QuickBooks ProAdvisor website.
Enter your location and the type of assistance you need.
Browse and contact a ProAdvisor directly.

Conclusion

Contacting QuickBooks Payroll support by phone is a straightforward process if you know the steps to follow. By preparing your information, navigating the QuickBooks support website, and utilizing the callback feature, you can get the help you need efficiently. Remember to call during support hours for the best service, and consider using a ProAdvisor for more complex issues. QuickBooks Payroll support is there to help you keep your payroll running smoothly.

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