When encountering issues with Remote Desktop Services for QuickBooks Enterprise, follow these steps for resolution:
Check Internet Connection: Ensure a stable and strong internet connection, as remote access relies on this.
Update QuickBooks Enterprise: Make sure QuickBooks Enterprise is updated to the latest version. Go to "Help" > "Update QuickBooks Desktop" and install any available updates.
Verify Remote Desktop Settings:
- Ensure Remote Desktop Services are correctly configured on both the server